Privacy Policy

Illinois Insurance Center
Effective Date: 6/16/2025
Last Updated: 6/16/2025

1. Introduction

Illinois Insurance Center (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.ilinsurancecenter.com/ or use our insurance services.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, address, phone number, email address
• Insurance Application Data: Date of birth, Social Security number, driver’s license number, employment information
• Property Information: Details about vehicles, homes, or other property you wish to insure
• Financial Information: Income, banking information, credit information (when necessary for underwriting)
• Claims History: Previous insurance claims and coverage details
• Health Information: Medical information required for life or health insurance applications
• Family Information: Information about household members and dependents

Information Automatically Collected

When you visit our website, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, click-through rates, referral sources
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

Information from Third Parties

We may receive information about you from:

• Insurance Companies: Information necessary to process applications and claims
• Credit Reporting Agencies: Credit scores and reports for underwriting purposes
• Motor Vehicle Records: Driving history and violations
• Public Records: Property records, court records, and other publicly available information
• Other Sources: Information from business partners, referral sources, or data brokers

3. How We Use Your Information

We use your personal information for the following purposes:

Insurance Services

• Processing insurance applications and quotes
• Underwriting and risk assessment
• Policy administration and management
• Claims processing and investigation
• Fraud prevention and detection
• Compliance with insurance regulations

Business Operations

• Communicating with you about our services
• Providing customer support and assistance
• Marketing our products and services (with your consent)
• Improving our website and services
• Conducting business analytics and research
• Maintaining business records

Legal Compliance

• Complying with applicable laws and regulations
• Responding to legal requests and court orders
• Protecting our rights and interests
• Preventing illegal activities

4. How We Share Your Information

With Insurance Companies

We share your information with insurance companies to:

• Obtain quotes and coverage for you
• Process applications and bind policies
• Handle claims and policy servicing
• Conduct underwriting activities

With Service Providers

We may share information with third-party service providers who assist us with:

• Data processing and storage
• Website hosting and maintenance
• Payment processing
• Marketing and communications
• Legal and professional services

Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or illegal activities
• Enforce our agreements and policies

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

• Encryption of sensitive data
• Secure data transmission protocols
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

Limitations

While we strive to protect your information, no security system is completely secure. We cannot guarantee the absolute security of your data transmitted over the internet or stored in our systems.

6. Your Privacy Rights

Access and Correction

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Update your contact preferences

Marketing Communications

You may opt out of marketing communications by:

• Following unsubscribe instructions in emails
• Contacting us directly
• Updating your preferences on our website

Data Retention

We retain your personal information as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet regulatory requirements

State-Specific Rights

Depending on your state of residence, you may have additional rights regarding your personal information, including rights under the California Consumer Privacy Act (CCPA) or similar state laws.

7. Cookies and Tracking Technologies

Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings, but disabling certain cookies may affect website functionality.

Third-Party Tracking

Our website may include third-party tracking technologies from:

• Google Analytics
• Social media platforms
• Advertising networks
• Marketing automation tools

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. California Privacy Rights

CCPA Rights

California residents have specific rights under the California Consumer Privacy Act, including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

How to Exercise Rights

California residents may exercise these rights by contacting us using the information provided below.

10. International Data Transfers

If you are located outside the United States, please note that we may transfer your information to and process it in the United States, where privacy laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Providing notice through our services

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Illinois Insurance Center
4410 W. Roosevelt Rd. Suite 100
Hillside, IL 60162-2056
Phone: (708) 766-8676
Email: service@illins.com

Privacy Officer

For specific privacy-related inquiries, you may also contact our designated Privacy Officer at the above contact information.

13. Regulatory Information

As a licensed insurance agency, we are subject to various state and federal regulations regarding the collection, use, and protection of personal information. This includes compliance with:

• State insurance privacy regulations
• Federal privacy laws applicable to financial services
• Industry-specific data protection requirements

This Privacy Policy is effective as of the date listed above and applies to all information collected by Illinois Insurance Center through our website and services.